Call Features

Features To Cover All Your Communication Needs

Apex PBX transforms your business telephony with its all-in-one solution that can be managed worldwide in an instant.

Our intelligent telephony management suite and extensive call features will provide your business with a professional, easy to use and flexible telephone system.

Call Forwarding

Forward 01, 02, 03 numbers to a mobile or even a softphone application

Voicemail

Create a voicemail for each user. Retrieve voicemails online, on your handset or via email

Out of Office

Set up a voicemail for outside of working hours and amend dates and times via our web portal

VM Email

Retrieve voicemails via MP3 or WAV file to your email address

Conference Calling

Create conference rooms for an unlimited number of users

Call Recording

Record calls on demand and download or receive audio files via email

Advanced Call Reporting

Apex PBX comes complete with advanced real-time call reporting to ensure you stay on top of your company’s communication.

You’re able to view inbound and outbound calls, agents, call queuing, direct dial in numbers (DDIs), as well as filtering and exporting your data into a format that suits your needs.

Advanced Call Reporting

Ring Group

Enable multiple phone users to receive incoming calls

Hunt Groups

Set up call handling to move incoming calls onto the next user

IVR

Create bespoke system menus and call filtering for departments

Music on Hold

Create bespoke music or messages for callers on hold

Time Based Routing

Create call groups and voicemails to apply during certain week times

Call Queues

Accept and queue extra phone calls than your team can handle

Web Portal Access

Manage extensions, create call groups or view call statistics online via our user friendly portal

Mobile App

Make and receive calls with call features via our user friendly mobile application

PC App

Replace your handset with our easy to use PC application using a headset

Why Move To The Cloud?

Easy Installation

Installation of the Apex PBX phone system is quick and easy. The phones are configured prior to delivery, ensuring you have a painless installation process.

Reduces Costs

Apex PBX cloud telephony significantly cuts down on the cost of domestic and international calls compared to traditional phones, plus when customers and colleagues call you, they only pay local rate, rather than higher international rates.

Added Flexibility

You are in complete control of all inbound and outbound calls, and scheduling calls around your businesses’ working hours.

Scalability

Our system is completely scalable for your business needs and new handsets can be added within 72 hours.

Fully Secure

The cloud is a more secure method of making calls than using a traditional analogue telephone. This modern system has standardised encryption protocols that make your calls and data more secure than ever before.

Always Connected

Distance and location have no impact on the Apex PBX cloud telephony system. Whether you are calling the other side of the country or the other side of the world, if you both have an internet connection then communication is possible.

Transform your business phone today

Get your free quote