The cloud-based phone system for all sizes of businesses

Apex Cloud Telephony transforms your business phone system with its all-in-one solution that can be managed worldwide in an instant.

SEE PRICING

Trusted By Leading UK Companies

Easy to use, flexible and secure

Work from anywhere

Apex Cloud Telephony allows you to work from anywhere, whether you are at the office, on the road, or working from home with a desktop or mobile application. Stay connected with your team and clients effortlessly, and never miss an important call again.

Streamline your business operations

Add users within minutes and run your new cloud telephone system to ensure minimal downtime and a smooth transition for your team. Utilise features like call forwarding, voicemail-to-email, and IVR (auto attendance) to optimise your workflow and improve customer service.

Data Security and Compliance

We understand that data security is a top concern for all sizes of businesses. Our cloud-based telephone system prioritises the highest level of data security and privacy. We adhere to industry best practices and employ robust encryption protocols to safeguard sensitive client information. Our system also complies with relevant regulations, such as GDPR and other industry regulations, to ensure your business complies with data protection laws.

Cloud-Based Business Phone System Features

Call Forwarding

Forward 01, 02, 03 numbers to a mobile or even a softphone application

Voicemail

Create a voicemail for each user. Retrieve voicemails online, on your handset or via email

Out of Office

Set up a voicemail for outside of working hours and amend dates and times via our web portal

VM Email

Retrieve voicemails via MP3 or WAV file to your email address

Conference Calling

Create conference rooms for an unlimited number of users

Call Recording

Record calls on demand and download or receive audio files via email

Advanced Call Reporting

Apex Cloud Telephony comes complete with advanced real-time call reporting to ensure you stay on top of your company’s communication.

You’re able to view inbound and outbound calls, agents, call queuing, direct dial in numbers (DDIs), as well as filtering and exporting your data into a format that suits your needs.

Ring Group

Enable multiple phone users to receive incoming calls

Hunt Groups

Set up call handling to move incoming calls onto the next user

IVR

Create bespoke system menus and call filtering for departments

Music on Hold

Create bespoke music or messages for callers on hold

Time Based Routing

Create call groups and voicemails to apply during certain week times

Call Queues

Accept and queue extra phone calls than your team can handle

Web Portal Access

Manage extensions, create call groups or view call statistics online via our user friendly portal

Mobile App

Make and receive calls with call features via our user friendly mobile application

PC App

Replace your handset with our easy to use PC application using a headset

Why Move To The Cloud?

Easy Installation

Installation of the Apex Cloud Telephony system is quick and easy. The phones are configured prior to delivery, ensuring you have a painless installation process.

Reduces Costs

Apex Cloud Telephony significantly cuts down on the cost of domestic and international calls compared to traditional phones, plus when customers and colleagues call you, they only pay local rate, rather than higher international rates.

Added Flexibility

You are in complete control of all inbound and outbound calls, and scheduling calls around your businesses’ working hours.

Scalability

Our system is completely scalable for your business needs and new handsets can be added within 72 hours.

Fully Secure

The cloud is a more secure method of making calls than using a traditional analogue telephone. This modern system has standardised encryption protocols that make your calls and data more secure than ever before.

Always Connected

Distance and location have no impact on the Apex Cloud Telephony system. Whether you are calling the other side of the country or the other side of the world, if you both have an internet connection then communication is possible.

Product