As a professional services provider, you need the flexibility to work from anywhere, anytime. Our cloud-based system empowers your team to access the phone system remotely as long as they have an internet connection. Whether they are in the office, on the go, or working from home, our system ensures uninterrupted accessibility so that you can connect your clients and staff efficiently.
“Apex is an outstanding feature that I use on a weekly basis. I never miss a client enquiry, and it’s easy to use on a mobile device or in the office. It’s been a real benefit when on the road and the office is unable to deal with a call. Apex is a great asset to my business.”
We understand that data security is a top concern for professional services businesses. Our cloud-based telephone system prioritises the highest level of data security and privacy. We adhere to industry best practices and employ robust encryption protocols to safeguard sensitive client information. Our system also complies with relevant regulations, such as GDPR and other industry regulations, to ensure your business complies with data protection laws.
Efficiency and productivity are vital in professional services. With our cloud-based telephone system, you can optimise your workflows and streamline your operations. Advanced features such as call forwarding, call routing, and voicemail-to-email transcription simplify your communication processes, allowing your team to focus on delivering exceptional services to your clients.
Gain valuable insights into your communication patterns and performance with our robust call analytics and reporting tools. Track call volumes, peak times, call durations, and more to optimise resource allocation and enhance service quality. By understanding your communication trends, you can make data-driven decisions to improve productivity and streamline operations.
Professional services rely on various software and tools to manage their operations. Apex Cloud Telephony system seamlessly integrates with HubSpot to enhance efficiency, reduce manual work and enable a unified communication experience with your clients and stakeholders.
Forward 01, 02, 03 numbers to a mobile or even a softphone application
Create a voicemail for each user. Retrieve to your handset or via email
Record calls on demand and download or receive audio files via email
Create menus and call filtering for departments
Accept and queue extra phone calls than your team can handle
Set up for outside of working hours and amend dates and times
Make and receive calls with call features via user friendly mobile application
Create conference rooms for an unlimited number of users via portal