Retail and Ecommerce Businesses choose Apex Cloud Telephony
Multi-Location Management
Retail and e-commerce businesses often have multiple locations with unique communication needs. Our cloud-based phone system allows you to manage all your sites from a single platform. You can easily route calls to the right store or warehouse, distribute call volumes, and maintain consistent branding and messaging across all locations.
Providing exceptional customer support is essential for all businesses. Apex Cloud Telephony’s system provides your business with advanced features that include call queuing, automated greetings, and intelligent call routing to ensure that every customer query or concern is addressed professionally, enhancing overall customer satisfaction and loyalty.
In retail, being on the move is part of the job. Our cloud-based phone system empowers your team to stay connected while on the go. With mobile and desktop apps, your staff can answer calls remotely and assist customers from anywhere, ensuring seamless communication and service outside the store.
As your business grows, so will your communication needs. Our highly scalable cloud-based phone system allows you to add or remove users within minutes. With flexible pricing plans, you only pay per user, making it a cost-effective solution for businesses of all sizes.
Installation of the Apex PBX phone system is quick and easy. The phones are configured prior to delivery, ensuring you have a painless installation process.
Reduces Costs
Apex PBX cloud telephony significantly cuts down on the cost of domestic and international calls compared to traditional phones, plus when customers and colleagues call you, they only pay local rate, rather than higher international rates.
Added Flexibility
You are in complete control of all inbound and outbound calls, and scheduling calls around your businesses’ working hours.
Scalability
Our system is completely scalable for your business needs and new handsets can be added within 72 hours.
Fully Secure
The cloud is a more secure method of making calls than using a traditional analogue telephone. This modern system has standardised encryption protocols that make your calls and data more secure than ever before.
Always Connected
Distance and location have no impact on the Apex PBX cloud telephony system. Whether you are calling the other side of the country or the other side of the world, if you both have an internet connection then communication is possible.
