The cloud-based phone system for professional services

Improve client and staff communication experiences with Apex Cloud Telephony. Reduce your business phone costs with a secure and flexible telephone system.

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Professional Services choose Apex Cloud Telephony

Connect From Anywhere

As a professional services provider, you need the flexibility to work from anywhere, anytime. Our cloud-based system empowers your team to access the phone system remotely as long as they have an internet connection. Whether they are in the office, on the go, or working from home, our system ensures uninterrupted accessibility so that you can connect your clients and staff efficiently.

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Nigel - Glendora UK

“Apex is an outstanding feature that I use on a weekly basis. I never miss a client enquiry, and it’s easy to use on a mobile device or in the office. It’s been a real benefit when on the road and the office is unable to deal with a call. Apex is a great asset to my business.”

Data Security and Compliance

We understand that data security is a top concern for professional services businesses. Our cloud-based telephone system prioritises the highest level of data security and privacy. We adhere to industry best practices and employ robust encryption protocols to safeguard sensitive client information. Our system also complies with relevant regulations, such as GDPR and other industry regulations, to ensure your business complies with data protection laws.

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Enhanced Productivity

Efficiency and productivity are vital in professional services. With our cloud-based telephone system, you can optimise your workflows and streamline your operations. Advanced features such as call forwarding, call routing, and voicemail-to-email transcription simplify your communication processes, allowing your team to focus on delivering exceptional services to your clients.

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Call Analytics and Reporting

Gain valuable insights into your communication patterns and performance with our robust call analytics and reporting tools. Track call volumes, peak times, call durations, and more to optimise resource allocation and enhance service quality. By understanding your communication trends, you can make data-driven decisions to improve productivity and streamline operations.

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CRM Integrations

Professional services rely on various tools to manage client relationships and internal operations. Apex Cloud Telephony seamlessly integrates with leading CRMs like HubSpot, Salesforce, Zoho, Pipedrive, and more, helping your team enhance efficiency, reduce manual tasks, and maintain a unified communication experience. Connecting your phone system with your CRM ensures every call, note, and interaction is logged and accessible in one place, keeping your client communications consistent and well-organised.

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Key features for professional services

Call Forwarding

Forward 01, 02, 03 numbers to a mobile or even a softphone application

Voicemail

Create a voicemail for each user. Retrieve to your handset or via email

Call Recording

Record calls on demand and download or receive audio files via email

IVR (Auto Attendence)

Create menus and call filtering for departments

Call Queuing

Accept and queue extra phone calls than your team can handle

Out of Office

Set up for outside of working hours and amend dates and times

Mobile App

Make and receive calls with call features via user friendly mobile application

Conference Calling

Create conference rooms for an unlimited number of users via portal

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Why Move To The Cloud?

Easy Installation

Installation of the Apex PBX phone system is quick and easy. The phones are configured prior to delivery, ensuring you have a painless installation process.

Reduces Costs

Apex PBX cloud telephony significantly cuts down on the cost of domestic and international calls compared to traditional phones, plus when customers and colleagues call you, they only pay local rate, rather than higher international rates.

Added Flexibility

You are in complete control of all inbound and outbound calls, and scheduling calls around your businesses’ working hours.

Scalability

Our system is completely scalable for your business needs and new handsets can be added within 72 hours.

Fully Secure

The cloud is a more secure method of making calls than using a traditional analogue telephone. This modern system has standardised encryption protocols that make your calls and data more secure than ever before.

Always Connected

Distance and location have no impact on the Apex PBX cloud telephony system. Whether you are calling the other side of the country or the other side of the world, if you both have an internet connection then communication is possible.