Retail and e-commerce businesses often have multiple locations with unique communication needs. Our cloud-based phone system allows you to manage all your sites from a single platform. You can easily route calls to the right store or warehouse, distribute call volumes, and maintain consistent branding and messaging across all locations.
Providing exceptional customer support is essential for all businesses. Apex Cloud Telephony’s system provides your business with advanced features that include call queuing, automated greetings, and intelligent call routing to ensure that every customer query or concern is addressed professionally, enhancing overall customer satisfaction and loyalty.
In retail, being on the move is part of the job. Our cloud-based phone system empowers your team to stay connected while on the go. With mobile and desktop apps, your staff can answer calls remotely and assist customers from anywhere, ensuring seamless communication and service outside the store.
As your business grows, so will your communication needs. Our highly scalable cloud-based phone system allows you to add or remove users within minutes. With flexible pricing plans, you only pay per user, making it a cost-effective solution for businesses of all sizes.
Forward 01, 02, 03 numbers to a mobile or even a softphone application
Create a voicemail for each user. Retrieve to your handset or via email
Record calls on demand and download or receive audio files via email
Create menus and call filtering for departments
Accept and queue extra phone calls than your team can handle
Set up for outside of working hours and amend dates and times
Make and receive calls with call features via user friendly mobile application
Create conference rooms for an unlimited number of users via portal
Installation of the Apex PBX phone system is quick and easy. The phones are configured prior to delivery, ensuring you have a painless installation process.
Apex PBX cloud telephony significantly cuts down on the cost of domestic and international calls compared to traditional phones, plus when customers and colleagues call you, they only pay local rate, rather than higher international rates.
You are in complete control of all inbound and outbound calls, and scheduling calls around your businesses’ working hours.
Our system is completely scalable for your business needs and new handsets can be added within 72 hours.
The cloud is a more secure method of making calls than using a traditional analogue telephone. This modern system has standardised encryption protocols that make your calls and data more secure than ever before.
Distance and location have no impact on the Apex PBX cloud telephony system. Whether you are calling the other side of the country or the other side of the world, if you both have an internet connection then communication is possible.